Last Updated: December 27, 2024
Welcome to aTherap! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application. By using aTherap, you agree to the practices described in this policy.
1. Information We Collect
1.1. Information You Provide
- Account Information: Name, email address, password, and other account details when you sign up or log in.
- Therapy Data: Conversations, mood tracking inputs, and other interactions within the app.
- Subscription Information: Payment details and preferences for premium features.
1.2. Information We Collect Automatically
- Device Information: Device type, operating system, and app usage statistics.
- Usage Data: Features accessed, session durations, and error logs.
1.3. Information from Third Parties
- Payment processors (for subscriptions).
- Third-party analytics tools.
2. How We Use Your Information
- To provide and improve our services, including AI therapy sessions and personalized recommendations.
- To process payments and manage subscriptions.
- To analyze app usage and enhance user experience.
- To communicate updates, promotions, and support messages.
3. How We Share Your Information
We do not sell or rent your personal information. We may share information in the following cases:
- With Service Providers: To process payments, manage analytics, and provide technical support.
- For Legal Reasons: When required by law or to protect our legal rights.
- With Your Consent: When you explicitly agree to share information.
4. Data Security
We implement robust security measures to protect your information, including encryption and secure storage. However, no method of transmission or storage is completely secure.
5. Your Choices
- Access and Update: You can update or delete your account information in the app.
- Opt-Out: You can opt out of marketing emails by clicking the "unsubscribe" link.
6. Children's Privacy
aTherap is not intended for children under 13. We do not knowingly collect data from children.
7. Data Retention
We retain your data as long as your account is active or as needed for the purposes outlined in this policy.
8. International Users
If you are accessing aTherap outside Türkiye, your information may be transferred to and processed in Türkiye, where data protection laws may differ.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or email.